Don't worry if you've been having bad luck lately. Every month, a unique cashback incentive was given to all of the Platinum, Premium, and Prestige members who had remained faithful.
You will receive cashback on your losses whether you play pokies or games with a live dealer. You only need to contact customer service and ask about the payback you are qualified to get.
Keep in mind that in order to receive the cashback bonus, you must make a minimum deposit. The payback will be applied to the losses from the previous month. On the third Monday of the following month, your cashback will be assessed and disbursed.